The old desk is a voicemail box. The caller hangs up, and a washer keeps eating quarters through the evening shift. Nobody wrote down the machine number, and that it takes money and will not start.
Shore keeps that on the note and reads it back. The Machine minutes shows minutes on site from those counts. The company that calls back starts from the note, not from "what were you calling about."
A coin drop that takes money and a motor that will not start are different parts. The machine number is the first line of the note.
A local tech works the route. Shore does not refund the quarters. The difference is the note, not a louder greeting. Lite is $99 per month, 1 seat.
